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FAQ

How do I check the status of my order?

- You will receive an order conformation to either your email or phone number which ever one you decide to use at checkout once your order has been successfully processed.

How long before my order is shipped?

- Your processing time will start 24 hours ( for on hand and preordered items ) after your purchase which doesn't include weekends. Processing time is between 3-5 business days. Once your order is shipped you'll receive your order within 1-3 days ( for on hand products only ). If you ordered preorder products processing time is between 4-14 days and shipping time is between 1-3 days.

Will I receive a tracking number?

- Yes. Tracking numbers will be sent out to you via email and or text once your shipping label is created.

Can preorder items be expedited ?

- Unfortunately no, preordered items are not on hand so there for they are not allowed to have expedited shipping.

Can I pick up my order instead of paying for shipping?

- Yes you may pick up your order, it is an option for pick up at checkout.

How long will it be before I can come pick up my order?

- If the item is on hand you may come pick up your order within 1-3 days after you have placed your order. If its a preordered item then you will be able to pick it up within 2 weeks. 

Does it matter what time of the day I can come to pick up my order?

- Yes it absolutely does. You may pick up your order anytime before 5 pm.

How do I get in contact with you for more questions?

If you have any questions feel free to contact us via email Uniquecollectionn949@gmail.com

How Does Vendors Work ? 

- Please Understand When Purchasing Vendors You Are Receiving Their Information From Me So You Can Resell The Items For each Vendor you purchase : * WhatsApp number * Instagram (if available) . You Must Download WhatsApp To Communicate With Most Vendors , Please Be Aware That These Vendors Have A Different Time Zone From Us In The USA So Bare With Them If They Are Not Replying To You In A Timely Manner They Are Out Of The Office & Will Get Back To You As Soon As Possible After purchase you'll instantly receive your vendors within 24 hours or instantly via email address !

What Should I Say Upon Contacting Them ? 
- Hello My name is ( your name ) & I would like to do business with you. May you send me your products along with the catalogs and prices. Thank you.